[webwanderings]

If users of Wordpress.com were the "capable of building their own business type" they would not have been under Wordpress.com.

People can armchair quarterback all they want but until and unless you see things from Wordpress.com's users perspective, you won't get the point.

[fridek]

I think that you should consider if your opinion is the opinion of statistically significant number of users. From what I know, wordpress.com has millions of users and only small percent take part in such discussions. Can it be because most of them like or don't mind changes? Many times I've seen a group of users complaining, but after a rollback of changes I had to deal with another one with opposite views. It eventually leads to all users thinking that you are a jerk. I personally like to ignore such requests, as it keeps the size of unhappy group almost constant and I don't have to do anything I don't like.