[greenpeas]

> I don’t consider email to be a legal form of communication.

The flipside of requiring a provider to submit paperwork to terminate your service, is the situation where in order to setup a new server with DO you'd have to file paperwork yourself. Can you imagine sending a paper letter every time you need to spin up a VM?

Which one do you prefer? paperwork in both directions or no paperwork?

[withinboredom]

Yep, that’s how things are done with my colo. Real papers. Real signatures. I don’t need to send any letters to spin up a vm though. I just click a button. For new servers, I walk in and plug it in.

[TheNewsIsHere]

For physical hosts that makes perfect sense. It would just be annoying with VM-exclusive providers like DO.