[greenpeas]

How do you deal with customers that don't reply to email notifications and don't have a phone number on file?

I can appreciate how terrible must have been to suddenly find all your servers shut down, and I understand how easy it is to set up billing and forget, especially with the day to day stress of running a startup, but what would you have done if you were DO?

> our site was offline because of DO.

Or maybe it's because of the bank that expired your credit card?