| I think you underestimate the value of that free labor. Reddit isn't even profitable. Hiring mods for thousands of subreddits would cost them a ton of money, not only in wages but in the cost of finding and training those workers. Beyond that, the minute the mods are official employees of Reddit, Reddit is fully responsible for all the content on all those subs. Social media companies are already under a lot of scrutiny for the kinds of content they allow on their platform. I doubt they'd want to go there. |
I don't think this is true at all. Twitter employs (employed? https://www.pbs.org/newshour/economy/outsourced-content-mode... ) paid moderators. Facebook does ( https://www.theverge.com/2019/2/25/18229714/cognizant-facebo... ). Plenty of other forum sites have owner-operator mods.
"No provider or user of an interactive computer service shall be treated as the publisher or speaker of any information provided by another information content provider." (47 U.S.C. § 230(c)(1)).
That explicitly applies to providers and doesn't say they aren't allowed to moderate at all.