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by gnulinux
1107 days ago
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The worst dark pattern I see in big cities I frequent in (Boston and NYC) is that these POS systems have absolutely ridiculous default settings. I've seen coffee shops that show "25%, 30%, 35%" on the tipping screen. Look, before COVID I would never even tip a barista for coffee, due to COVID we said "sure" but I've never tipped anyone 25% in my entire life. How dare a coffee shop defaults to 25% as the "lowest" option?! When I see these I immediately click "Skip". It's absolutely a psychological scam, they just hope you'll impulsively click the lowest setting. |
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