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by sho_hn 1109 days ago
Empathy as a skill is relevant in adapting the way you assert the same logical points toward a person, e.g. by taking their state of mind into account when it comes to phrasing, pacing, how much context to include. On the fly, with course-corrections.

If you want an engineering analogy, it's a bit like adding a suspension system to a wheel to improve traction.

It's very practical!