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by HappyCathode 1107 days ago
That looks promising, I'm currently looking at Sendgrid and Mailgun.

2 points I would bring :

- You need a cheaper plan. Mailgun have their flex plan that's 0$ for 1000 emails per month, and then 1$ for any extra 1000. It would cost more to send 50k emails, but I'm not there yet, I need a cheap starter plan with a lot less emails. My total infra cost is going to be around 30$, so I'm not going to drop an extra 66% to send maybe 1000 emails per month.

- If I reach my plan limits, you need to still deliver my emails and I' ll happily pay for them. Your FAQ says : If you exceed your plan limits, you will be notified and given the option to upgrade to a higher plan. If you don’t upgrade and repeatedly exceed your plan, your account may be temporarily deactivated.

My platform relies on emails to register users, MFA backup and transactions invoices. So if my email provider doesn't send my emails, my platform is broken. Yes, I could "just" keep an eye on my usage, look at it multiple times per day. I could also take some of my time to put some monitoring in place to wake me up at 3AM if there's a spike in traffic and I need to upgrade my plan.

Or, I can do none of that and register to a Mailgun Flex plan, or a 20$ Sendgrid plan, and not spend my time babysitting my email provider. Both Mailgun and Sendgrid allow going over plan quota and just charge you a premium. Don't not deliver emails, you're an email provider, that's disruptive.

1 comments

Do not use Mailgun. Their support is extraordinarily poor if you use it for something mission critical. We've had our grandfathered in account downgraded twice now resulting in outages, and their support took _days_ to respond.

They were bought out by Private Equity a while ago so it looks like they are in the stage where the company's value is being extracted.

> They were bought out by Private Equity a while ago so it looks like they are in the stage where the company's value is being extracted.

Same is probably going to happen to this.