[raxxorraxor]

I disagree, it would be in their interest to somehow gap that border in the long run, although I wouldn't know an easy way to achieve this. Its users often tend to not understand the repercussions in my opinion and that is true even for software developers.

Sure, an exchange on Discord is easy and personal, you get ample support from your supporters and that can really propel projects to the next level. But as I said, all the knowledge from these exchanges is lost for the net. The user that comes 2 years later won't see these exchanges and not even you product in some cases. I would always suggest to also use some kind of forum or knowledge base.

Discord has APIs to make such content discoverable as well in theory. I use the platform too, it shouldn't be seen as an indictment for the Discord developers at all. On the contrary they offer an extremely useful service and in most cases completely for free and it shows that they care for the platform. But just as things are, we have it as something separate to the usual web and I believe that some communities suffer if they do not provide alternative venues.