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by nebulousthree
1097 days ago
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The system is a little more nuanced than that because there is a "private review" portion of reviewing where you send a final message to the host specifically about the things they can improve about the space they are renting. The review isn't posted publicly. The host can also send an equivalent review to the guest. This presents a more honor-based opportunity to leave a review that doesn't risk reputation but still gets a message across. It's honor-based because the host and guests have little pressure to improve from the reviews they receive privately. You don't always need to publicly humiliate people if you have an experience that isn't 100% perfect. |
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What can a host do about low ceilings for example? It's something that matters greatly to tall people or people that feel claustrophobic. But this is the kind of thing that practically no one will mention in a public review and it might not be discerned from the photos. It's not about humilating anybody. It's candidly stating the positives and negatives so you can make better choices.