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by earthling8118 1106 days ago
Having been in this situation myself, no they did not give a lenient time. I got a letter stating that they would shut off my electricity and gas. I had a mere couple of days to sort it out.

In my case it was their fault. I configured automatic payments and they migrated their online system and subsequently dropped my data for payments. Still, they were ruthless about it.
1 comments
bombcar 1106 days ago
Did you go past the threatened shut-off date?

What I've usually seen is they threaten to shut you off with very strong wording, and then continue to threaten you for 3-6 months before they bother to send someone out.

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deserialized 1104 days ago
My experience with LG&E and Time Warner in Kentucky circa 2008 was getting a shutoff notice dated the day after the payment due date with 14 days to comply. They did in-fact shut the power off at the state date.

This was a common occurrence that people referred to as 'brown billing' because the shutoff notice had a brown header instead of the green header on your regular utility bill.

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