[phpisthebest]

> inflame their most passionate users against the company

this is think is the disconnect, they do not believe that is what they are doing, and given my tech bubble I am not sure they are wrong.

they have the data, i dont. I am sure their "most passionate users" are the ones using the official apps, and new interfaces, posting, upvoting, and commenting on cat photos, and cute animal memes, which is where their ads are targeted.....

[quantumsequoia]

I think he's referring to poor judgement by the CEO in immature PR handling. Even if raising the API prices is the right business decision according to the data, publicly slandering the Apollo developer seems like an unambiguously childish move