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by alexkearns 5227 days ago
chetane07. Thanks for all your comments. I am glad you like our software. Since you saw the site, we have increased the number of people you can add to a plot with a free account to 30.

At present, there are no options for backing up apart from a JSON export. We are planning on CSV export and import.

Printing is definitely something we are keen to improve, though is pretty tricky converting from HTML to pdf.

We are happy to experiment with pricing. Is 7.50 a month super-expensive - some family tree sites charge much more than that a month, and don't include embedding.

With regards password field, we don't obscure it for usability reason. Some people love it, others hate it, most don't care. Passwords, needless to say, are not saved in plain text.

1 comments

That's an "interesting" usability decision, I'm curious to hear what makes you believe it's better usability than having a password be hidden?

I personally hate it because it get the following signals from it:

* How could such an obvious product bug be missed * Feels "amateur" -> is my password secure/encrypted? * I don't feel safe using the site, because who knows how secure my account data really is...

But you might not be designing for me, so let's take a step back. Given the following assumption:

Hidden password: All don't care, as it's standard. No one loves, no one hates. Visible password: Some love it, some hate it, some are just confused.

I think the extra love is really not worth the amount of hate it brings along. Why have people hate when you can avoid it :) Just my 2 cents.