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by stronglikedan 1112 days ago
> if the impact of the change is so small, why does the CEO of this company with thousands of employees feel remotely compelled to...

We see this all the time on social media, where companies respond to the very vocal minority, because even though they may be a minority, their voice is amplified by social media. Not saying this is the case here, but it's why companies often respond even when the real impact may be small.

1 comments

> may be a minority, their voice is amplified by social media.

The same organization that is dealing with that, also accepted that when they entered a market to where their potential profibility reaches a vast higher amount of people.

The companies asked for that level of audience. They got it, they're operating on a smaller staff than traditionally you would need for that level. Now they're upset they're paying the pipper.