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As someone who's been working remotely (or nomadically) for nearly a couple dozen years or so, I firmly subscribe to the notion that the sentence "hell is other people" was coined because someone kept interrupting the author, or because they had to share a workshop (or an open space office) with apprentices, bolstering peers or customers barging in unannounced. You can have spontaneous conversations in a number of ways, but anything that requires focus work suffers greatly because of the insistence in shoving people together without providing suitable spaces for isolated work--which is why I would, back in the 2000s, frequently grab the brick that passed as a laptop and find an empty meeting room to work in, and later (thanks to GPRS and 3G, not even Wi-Fi) "upgraded" to sitting in the cafeteria or a lounge for two hour stints every day just to get work done. Yes, you need to coordinate with people. And yes, you need to manage them. But doing either by having them within earshot and "not knowing" what they are up to are truly the hallmarks of incompetent managers, or of a broken company culture. Set up office hours. Rotations. Anything but mandatory RTO at arbitrary days that will force people to spend 4h a day in a commute, be unable to pick up their kids from school, or aid elderly relatives (or friends). I sincerely hope that I do not have to go back to an open-space office ever again, and that my trips to the office are driven by actual need rather than management insecurities. |
I agree with this in a sense. Every time someone talks about how they've been able to make remote work and how every company should as well, the thing that pops into my head is "well why doesn't the company just completely change their culture".
Can companies to this, yes. Should they, (opinion). Can it be understandable why a company might be resistant to completely changing their culture?
Take your example of "incompetent managers". How many managers do you think a google/amazon type company would need to fire during a transition to a fully remote culture because they are unable to learn the required skills? How long would it take them to backfill those managers and what's the cost to the business in the meantime?