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by jstummbillig 1104 days ago
There is something increasingly misaligned with SaaS companies offering mission critical products (like databases or backends), that's bordering on delusions of grandeur.

If you are offering anything that has to deeply and critically integrate with my company and you are not exactly google, you will have to make it super obvious how I can practically outlive you without paying an insane price, before I would even ever consider adoption. Considering the trajectory that most startups take after a couple of years, it's just irresponsible to take it on as an additional risk.

That means practically, if you want to sell me on your SaaS (which I am happy to pay for, as long as you can offer it) I need a clear and guaranteed way to migrate to self-hosting if I must, without me asking. Right now, Vercel is a good example of how to do this right.

1 comments

And Quantum Metrics is a good example of how to do it wrong - no easy way to export and/or migrate. Vendor lock-in sucks.