[ncallaway]

> This is of course the standard argument against every instance of “the users just don’t understand how complex the backoffice is” ever

Except in this case the ones in the “back office” are volunteers and not staff.

I’m amenable to your argument in most other contexts. But it strikes me as an awful argument to apply to volunteers.

In that context, if you don’t like it then you have to step up and do it yourself. If someone is doing work for free, you don’t get to complain about the quality. Instead, you pick up a broom and do the sweeping yourself.

Which isn’t to say that Reddit mods are beyond question or reproach, but if there’s a concern shared by all moderators, it strikes me as wrong to say “that’s a backoffice issue”. If you don’t like it, go back into the office.