[JumpCrisscross]

> that's "dear junior sales team members, please don't put your opinion of the client in writing, in the unlikely event they ask for a data dump they might be a bit miffed"

One of my first moves running a trading team is reducing or eliminating internal chat. I don’t think I’ve gone a week without at least one client receiving an inappropriate nickname. It’s harmless. But it’s not something you want showing up in discovery or a regulatory inquiry.

[kasey_junk]

I was _shocked_ when I moved from finance to tech and chat retentions (if they weren’t infinite) were set in months.

I was used to low single digit days retention. I still think that’s a good policy even without compliance issues. Keeping chat from becoming a de facto document management system.

[dogmayor]

So true. Been on both sides of this coin. Lawyers, judges, jurors will jump on any language that gives the slightest impression of bad acting.