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by newman314 5232 days ago
"In at least one case, Tesla went even further. The Tesla service manager admitted that, unable to contact an owner by phone, Tesla remotely activated a dying vehicle’s GPS to determine its location and then dispatched Tesla staff to go there. It is not clear if Tesla had obtained this owner’s consent to allow this tracking5, or if the owner is even aware that his vehicle had been tracked. Further, the service manager acknowledged that this use of tracking was not something they generally tell customers about."

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That screams class-action to me if Tesla can really track without knowledge of the owner AND will mean that I have absolutely zero interest in purchasing one till this is addressed.

2 comments

Class action my ass; OnStar can kill a car remotely whether you have the service or not. Why would I be shocked my $109K luxury electric sports car can report its location back with the rest of its remote telemetry?
Yeah Tesla saved the guy 40k, how rude
I think it was more the fact that Tesla didn't tell their customers they had GPS tracking equipment fitted to their vehicles.

If a service manager could access the location information I'd imagine quite a few other staff at Tesla could too ...

I'm pretty sure they have been open about this. At least I remember reading this somewhere on their website. I think it was part of their 'product testing' program or something, where you would allow Tesla to track everything to gather data for their purposes to make the car better.