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by josephcsible
1113 days ago
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> This is a silly comparison. Concrete trucks don’t have beating hearts - they’re just property owned by the business. It’s important to recognize life as distinct. Okay, consider this scenario instead: you're getting an addition put on your house. Right after ripping the old roof off, the workers all go on strike, letting your house fill up with rain and snow. |
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If I’m employing them directly, I doubt there would be reason for a strike - what are they striking against? I don’t have a construction company. They’re either doing the work as contractors, and I’ll pay for it, or they aren’t doing the work, and they don’t get paid. IANAL, but I doubt it’s considered a strike if contractors skip a job or abandon a job midway through. Also, it’s important to foster a good relationship with your contractors and to make sure both parties agree they’re benefiting from the business relationship. That’s just simple good business.
If they are under someone else’s employ, the comparison doesn’t add up - the cement-in-truck didn’t cause substantial damages to the customer. (Maybe delayed schedule? I don’t know the details of the case.) What you are describing harms the customer directly. Talk to folks that are striking, and they will almost unanimously say they don’t want to inconvenience the customer. Rather more often than not they’re seeking to change the terms of their employment to benefit the customer, whether that’s more staffing, more safety, or more manageable hours to provide better service. These are folks working closest to the customer touchpoints, and I’m inclined to trust their knowledge of customer service more than management’s.
Does that make sense?