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by Dylan16807 1118 days ago
> Then factor in switching costs or find a way to reduce them when initially making a purchase.

That's what people are doing!

They're saying that there are many pieces of software that could be helpful, but with that potential switching cost looming in the distance they won't buy a subscription at any price because it can't be relied on.

They're not saying it's hard to stop paying, they're saying it's hard to stop using, so permanent license or bust.