| This has long been a temptation for engineers. 40 years ago the textbook in the digital electronics class I took at Caltech had a chapter called "The Engineer as Dope Pusher" that talked about it. It gave as an example clothes dryers. The way most home clothes dryers working back then was you put the clothes in, you turn a dial on a timer to the number of minutes you want the dryer to run, and you press start. The mechanical timers were very reliable. There hadn't been any substantial improvement in their design in decades because there really wasn't anything to improve. There had been improvement in the materials used, and in the cost, but fundamentally mechanical timers was a solved problem. If the mechanical timer ever broke the repairperson would have replacements in their van. Even if they didn't have the specific one for your dryer it didn't matter because they all worked pretty much the same. They could just put in another one. Maybe the mounting holes wouldn't be in the right place, but they could easily improvise some way to mount it in your dryer. The book went on to say that somewhere there is an engineer designing a new clothes dryer, and instead of a mechanical timer that engineer is putting in a digital timer. It has a microprocessor, 7 segment LED digit displays for the time, some buttons for interacting with it (such as setting the time and correcting mistakes), and a power supply. And let's not forget that it has software. That digital timer has no advantage to the user over a mechanical timer. But it has disadvantages. The interface will be worse. It will cost more. It won't be more reliable and possibly will be less reliable, and if it does need repair the repairperson probable won't have the parts. If they have another brand's digital timer on hand they probably won't be able to adapt it to your dryer. So why is that engineer designing the new dryer with a digital timer? Because mechanical timers are boring. Digital electronics was at the cutting edge of consumer engineering then, and so by using a digital timer the engineer got to play with exciting new technology. |
Additionally, I would be very surprised if the digital solution is not cheaper to make. Maybe not when first originally introduced, but nowadays it very likely is.
You're right that repair-ability is hurt in some ways... but the industry has moved to compensate. You can buy boards and replace them. They aren't inherently hard to service, because the form factor doesn't really have limitations.