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by bengold14 1119 days ago
My email account that is associated with it doesn't work as they shutdown my domain, so I can't have missed any feedback, and there isn't anyway I can see to switch it without access to the email.

I don't know what to do, I wish they had someone to talk to. I pay them and can't even reach someone it's crazy, they're losing thousands of dollars a month from me and they can't even give me someone to talk to for 15 minutes and sort this out.

1 comments

If you've been on HN for more than a couple of months, surely you have seen the horror stories that people post regularly. Having Google as a single point of failure for one's business seems risky. There are oodles of DNS providers out in the world that have real support mechanisms for escalating problems. At the bare minimum, when you choose to use Google for your domain's email and other services, keep the DNS off Google so that you have a path for recovery that isn't an empty void in the fabric of space and time.