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by lowbloodsugar 1117 days ago
Google is a global company. How do you know they aren't google employees in Romania?
2 comments

They might be a Google employee, and I have no issues with Romanians, but if they cared about the support experience they should have placed me with a rep that has much better timezone overlap.

From their subprocessors list it looks like it was most likely "WEBHELP ROMANIA SRL"

I mean, you can't be 100% sure in any one case but they do have a lot of third-party companies listed for support: https://cloud.google.com/terms/subprocessors