[AugurCognito]

Will choose AWS just for support anyday over alternatives. I'm not even a paying customer and I had a slight issue regarding multiple emails registered under the same account and such. I was just starting with AWS. The support was really helpful and provided me with information I didn't even know I needed.

[ajb]

Agree. AWS charge a minimum of 3% of your bill towards support. Which is fine, it makes support scaleable and even a profit centre.

What's weird is that GCP charge the same but apparently don't deliver