[danybittel]

> Apps are tools. Webpages are tools...

I strongly believe that's the main problem. Today UX thinks of computers as Assistants. It is clippy all over again.

That is why tech is so exited about Amazon Echo, ChatGPT.. It's the ultimate assistant.

Nobody wants to teach their users anymore, it's supposed to work out of the box. Easy, simple. There should be one button or one way of doing something (the dreaded User Story). Otherwise the user will go elsewhere. So we get these one trick apps.

In the 90s the user was seen as an intermediate user. Today it's all about onboarding.

[taneq]

I'll take it a step further and say most "UX" designers think of everything as an Experience. That's fine if I want to watch a movie but not if I want to do a thing.