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by chasing 1121 days ago
> Do hotels or restaurants put profit maximization over customer well-being? If they do, they will be out of business rather soon. If the hospices have competition and comparability (for patients or their loved ones) then the same mechanism should work over time.

This is not how it works and is why the government sometimes needs to step in with regulations. As a founder in the healthcare space once said to me: “I like regulations because it means I can do the right thing for my customers and not have to worry about competing with people who are willing to do harm because it’s more profitable.” Companies need to be able to compete. Some will do better. Some worse. But the government needs to establish the baseline rules so society as a whole isn’t harmed.

1 comments

Let's be honest in that regulations are often made due to benefit of companies and detriment to people, too.