Hacker News new | ask | show | jobs
by madeofpalk 1118 days ago
> Imagine having a recurring charge that you can’t terminate because your account was deleted for some unrelated service

Has this actually happened - does Youtube Premium still charge for accounts that have been terminated? Or is this just FUD?

2 comments

This happened to me. The only way to contact customer service is after you log in, so the only thing you can do to cancel is to cancel your credit card or report the charge as fraud... which says a lot about the service.
If it was happening, what would be your recourse? Call customer service?
It's an unproved hypothetical situation. What would be your recourse if your uncle started reporting false debts to your name whilst you were travelling around Italy?

In the past I have contacted YouTube Red support in the past when I didn't cancel my subscription after I moved counties and they easily refunded a few months of charges. Unsure how that would play out if your account was cancelled. I would probably just contact my bank to get the charges blocked + reversed.

Call your credit card company. They can block a merchant, perform a chargeback, and/or issue a new credit card number. I don’t know the rules for a debit card, but you’ll at least be able to get a new debit card number.
A chargeback? Lol