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by q845712
1114 days ago
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depends on the situation but generally most people aren't that enthusiastic to be your UX guinea pigs, and it isn't that much fun to administer the same test so many times in a single day (think of how bored your optometrist sounds as they ask you which lens is better). I worked at a shop that had a target of 3-5 users for any given UX testing because usually it starts to get repetitive after that - you tend to hit the diminishing returns portion of the curve. So if you assume that the UX tests were short (20-30 minutes) you're still talking ~15 total hours spent on UX testing, or two full work days. That would be a surprising amount of time. As someone else said, it's conceivable that they ran very short studies on a large number of people in the context of having a party or a couple of small gatherings, but it does seem unlikely overall. |
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(And this real-life scenario where every request is answered with “Coming right up!” and a convincing “successful” completion of the request just cracks me up. My sympathies go out to the people to whom this is a genuine problem.)
Thanks for explaining!