[prepend]

I get this a lot with institutional support at my organization’s IT. “Why didn’t you report it, it just takes a minute.”

The effort is in the follow up time and the pointlessness.

Submitting an IT ticket is different than a Tesla event. But I don’t want someone to ask me if I’ve rebooted my computer and trying to call and confirm I’ve tried all the things I said I tried.

I never submit tickets unless I expect some strong probability of solution.