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by chefandy
1120 days ago
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Conversations aren't pure textual exchanges and people aren't robots. Things like subtext, tone, word usage, appropriateness of timing, (like interrupting a presentation,) the volume of your voice, who else is present, the examples that you give and analogies you make to explain yourself, and plenty of other factors weigh into how something lands. If someone wants to conversationally bully someone or make them look unprepared or incompetent in front of people who need to think highly of them, it might not even require criticism. TV journalists do it all the time without making statements at all– they just ask questions. Being direct and being polite aren't mutually exclusive, and direct criticism doesn't have to leave out any information at all. Saying "This approach won't work under peak load because" in a code review conveys the same exact message as "Your code will collapse like a popsicle stick bridge the second we hit peak load because" during a meeting. |
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