Hacker News new | ask | show | jobs
by Champagn3Papi 1120 days ago
Yes I know you guys are using Stripe that's why its so odd that it doesn't work. I pay perfectly fine with Stripe on other platforms thats the odd part.

I understand that multiple layers can screw over the payment flow, but I'm a technical user and for someone who's non technical they will just leave the product all together because they are unable to pay the subscription like it should.

I love the product and I want to pay, it's just a very frustrating experience if it doesn't work.

The bank is telling me its not on their end. 1Password is telling me its not on their end. Stripe is not gonna release any info to me related to my payment on 1password and I need to go through 1password support to get to that information.

The card I'm using is a company card and I only have 1 Visa Business Card which is a typical situation for businesses in Belgium.

I'm not gonna get another card for the sake of having a subscription on 1password. I'm more then happy to purchase the gift cards through shopify if that solves my issue thought.

1 comments

For what it's worth, I'm not aware of there being multitudes of people running into the same thing you're seeing -- it's part of why this particular case is so odd to me.

I do see that you're in touch with Erik regarding gift cards, though, and that's definitely an alternative that should get you back into a workable state!