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by francislavoie 1117 days ago
Users will reach out to us first, not to debian, because we're easier to reach for help (via social or our forums). If they tell us they're using an outdated version which doesn't have the fix for what they need, I have no other choice but to tell them to stop using the debian-maintained package, and use our officially maintained package.
2 comments
e12e 1117 days ago
> Users will reach out to us first, not to debian, because we're easier to reach for help

Maybe. That is indeed a risk with third party distribution.

But do note that Debian has its own support channels, and infrastructure (like the "reporting" tool: https://packages.debian.org/stable/utils/reportbug ).

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account42 1117 days ago
Oh please, you do have plenty of other choices.

It's ok to not want to support older versions or downstream packages (even if imo there is value in doing so) but don't be a drama queen and claim you can't.

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francislavoie 1117 days ago
Choices such as? How else would we get the user to run an updated release with the fixes they require?
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