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by cwp 1117 days ago
Good. We really need to find a better model than "Ok, everybody move to NY/SF/LA". Yes, getting everybody in a room together is the best way to collaborate, but the cost of it is too high in just about every other dimension.
1 comments

> getting everybody in a room together is the best way to collaborate

Is there any hard evidence for this? I've worked with people all over the world regularly and never had a problem collaborating. Or are we talking non tech people? Communicating tech remotely I find preferable to in meetings, it gives you time to think and analyse.

I don't know if scientists are studying this - given recent trends they ought to be. But if experience counts, then yeah, there is. I've done a lot of work remotely, in person and on teams where some people were remote and others colocated.

If you have a hard problem and you need to apply several brains to it, then you can't beat working together in person. Two or three people in a room with their laptops, a table, a whiteboard, a couch and a door that closes. It's miraculous.

In person meetings are really good for getting everybody on the same page. You develop a shared vision, build relationships, and create group cohesion that can really improve everybody's productivity. It's very good for kicking off a new company, project, cultural shift or what have you.

Once you've established that group identity, you don't need to be in-person all the time. Remote work is fine for day-to-day product development and operations. It usually allows people to concentrate better than open-plan offices. But that's not improved collaboration, it's improved individual productivity. And note that I didn't say in-person meetings are better than remote meetings in general. Typically that's not collaboration either, it's coordination.

All of which is to say that if you're precise and narrow in your definitions, yeah, there's pretty hard evidence that in-person collaboration is better. But remote is fine for most tech work, and probably an even higher portion of general white-collar work. I'm glad that people are refusing to move, because that will help us develop a better model for remote work - a true distributed organization rather than "just like the office, but on zoom". At a societal level, we really really need this to work, and I think we should be willing to accept a small, medium-term hit to productivity while we figure it out.

The current surge of WFH is a pretty new phenomenon. Might need some extra time before any concrete data is coming out. Theoretically, there is no reason for a worker to be less productive at home than in the office. But that is assuming the worker is fully devoted to work and not have other higher priorities, such as housework, friends, etc. Also, the fact that there is a subreddit for people teaching each other how to coast and artificially inflate their "productivity" just so they can hold multiple jobs (read 3 or more) at the same time means there are real problems with letting people do whatever they want at home.