This by the same team who brought you the DORA metrics and the SPACE framework. I suspect it is really a vehicle to sell books and consulting, despite the article largely making sense.
Thanks for pointing that out. Although I do think DORA metrics make some sense, it seems like an unnecessary framework considering what the folks in queueing theory have done over the years.
Anyone claiming we need to invent our own metrics needs to read Reinertsen.
Anyone claiming we need to invent our own metrics needs to read Reinertsen.