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by Alpi 1124 days ago
After using several bank clients in different countries I can confidently say that some banks just have bad UI, and other banks are just good enough. I don't think human language is simpler than good simple interface, though it can shine as a guide or navigator.
1 comments

I find the prospect of NLI to be much simpler and ubiquitous, especially when factoring in voice communication.

"Hey Siri, what's my credit card balance?"

"Your current credit card balance is 40.32"

"Pay the full balance on my credit card using my checking account"

That flow seems much simpler. It's also hands free.