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by crazygringo 1126 days ago
I swear there needs to be legislation on this kind of thing.

I understand that companies need to fight fraud and ban accounts and whatnot. They're not always in the right, but they're certainly not always in the wrong either, and they're private companies so I can respect that it's their decision.

But we need legislation that can't be overridden by TOS that:

1) Forces companies (like PayPal or Amazon here) to transfer all remaining funds to you via check, unless they actually go to the trouble of suing you for the funds in court to prove they were stolen/fraudulent/illegal/etc. It's your money unless a court says otherwise, end of story

2) Forces companies to give you full read-only access to your account rather than ban access or delete info completely, so you can retrieve records and communications (like in this case)

A long time ago I would have thought the free market would have resulted in these outcomes anyways, but that's clearly not the case. So why don't we have legislators fighting for these common-sense solutions?

1 comments

No legislator ever faced this problem.