Hacker News new | ask | show | jobs
by ummz_ok_techbro 1127 days ago
Not mention the way they treat sellers - like highly interchangeable cogs in their marketplace profits wheel. Not much different these days to how Ebay and Amazon treat sellers or how Google treats their publishers.

Etsy-specific Examples:

While mandating 24 hour response rates to buyer inquiries for all sellers or else penalized, Etsy takes _weeks_ to reply to seller inquiries such as reporting a hacked account.

Etsy routinely "permanently bans" seller accounts with no reason, no warning, no response to appeal and a stated SLA of 'about two weeks'

Platform risk is alive and well on Etsy make no mistake. If it's perceived as good for Etsy everyone else is disposable.