[gabythenerd]

I have about 150 games in the backlog that I buy in sales to play later, when I don't like them after 30 minutes I just refund them. Steam has been pretty good with this, doesn't matter if I bought it months before, they will still refund them.

I guess the demos would be better for Steam as they don't lose credit card fees.

[vorvac]

Anecdotally, I've had this experience lately:

"We will not be granting a refund at this time. The date of the purchase exceeds 2 weeks (our refund policy maximum)."

[DANmode]

Interesting.

How much was the game in this anecdote?

[aaomidi]

I think refunds don’t cost the company. Chargebacks do.

[zamnos]

Refunds don't generally get the fees returned, so I buy a game for $10, $0.30 in fees goes to Paypal, Steam gets $9.70. I return the game, Steam gives me $10, but PayPal only gives them $9.70, so they're out $0.30. Across a million returns that adds up.