I believe the customer mentioned in the article could also be related to Rasmus[0] as this discussion had the CTO of Cloudflare replying https://github.com/rsms/inter/discussions/549
They emailed him, but I have the same problem. I get so much email that's not really important that none of it gets looked at.
I think it would be nice if there were a way to configure an alternate email address for notifications about things that are extremely important. Things like account throttling, termination of service, terms of use violations, etc. are all abnormal, so it's hard to build email filters that are going to catch them.
Those are also things that need immediate attention, so it would be a huge improvement if I could have them going to a shared mailbox where multiple people have prominent notifications configured.
Basic filtering only works until "account termination" spam starts bubbling up and frustrating everyone. Direct mail to an unpublished email address would be so much better.
I think it would be nice if there were a way to configure an alternate email address for notifications about things that are extremely important. Things like account throttling, termination of service, terms of use violations, etc. are all abnormal, so it's hard to build email filters that are going to catch them.
Those are also things that need immediate attention, so it would be a huge improvement if I could have them going to a shared mailbox where multiple people have prominent notifications configured.
Basic filtering only works until "account termination" spam starts bubbling up and frustrating everyone. Direct mail to an unpublished email address would be so much better.