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by zb1plus 1126 days ago
"Any observed statistical regularity will tend to collapse once pressure is placed upon it for control purposes." I do not think you can quantitatively assess the value a single person brings to an organization. Even so-called "cost centers" enable the revenue generating aspects of the organization. These metrics also fail to account for specialized subject matter experts who may be only needed in very unique situations but otherwise can have lots of downtime. Moreover, organizations waste millions of dollars a year on vanity projects and resume driven development by middle management, yet I don't see machine learning being used to identify when competing divisions or factions of managers are wasting time and resources on trying to elevate themselves and their own ideas. If companies legitimately want to understand the value a person brings to an organization, they to have an empathetic, servent-leader manager who takes the time to understand the work each person does within the organization through observation and conversation. These poorly thought through metrics do more harm than good, you'll wind up with crappy products or services as employees focus on gaming metrics as opposed to actually delivering value.