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by motoford 5243 days ago
Well I feel completely scammed out of my email address by ZenInbox.

I usually never sign up for these pre-releases, but after I read through the intro, I "signed up for the beta" expecting to actually see some of the app that was described as so amazing. Instead I am now subscribed to a mailing list.

I just don't think that is cool. At the very least you disclose this before I gave you my email.

1 comments

Apologies motoford, we are currently building this thing and are opening it up to other people in phases. To make sure we are not just building yet another nice-to-have tool but something that actually improves the way people communicate, we wanted gather people's genuine feelings on this issue - not just collect email addresses.

Of course, I'm happy to remove you (and anyone who signed up by accident) from the mailing list - send me an email to ben at zeninbox dot com :)

I'd rather you just go ahead and let us look at it :) Sounds like a very neat product, and something I was just wishing for last week. That's the reason I went ahead and tried to sign up.

The point I was trying to make (rather poorly as usual), is that the reward for the email address is misleading. I was expecting access to a beta product, not an automated email from MailChimp that told me I was now subscribed to a newsletter.

You response here is classy, and I have no problem -- but I think you ought to change the wording to be "sign up for our newsletter and be alerted when you can participate in the beta".

Good luck and I'll try to remember to check back.