[heavenlyblue]

Why did the executive have customer's phone number?

[silisili]

The article seemed to imply the customer had been texting complaints directly to the executive, not that the executive just cold texted a customer a weird threat.

[zx8080]

It's hard to believe a normal person would death-threat some random contact instead of blocking.

[ztrww]

True. But since he said that he’ll be waiting at his own home that probably means that the unhappy customer was threatening to visit him which is also a bit scary…

[heavenlyblue]

Can you please link the URL where that conversation is actually disclosed?

[ztrww]

I don’t think it is?

I mean I obviously think that the executive’s message is deranged but I can’t think of any other scenario why would he write something like that.

Unless he’s talking about waiting at the customer’s house …