Disagree, total content spend the last 4 years has been ~18bn/year compared to ~500m/yr on all employee R&D. That's shows there's a content quality problem not a content underinvestment.
According to their latest annual statement (2022), they spent 2.7 billion USD on "Technology & Development". Where are you getting the 500 million figure?
https://s22.q4cdn.com/959853165/files/doc_financials/2022/ar... page 23