[dholowiski]

I can think of two companies that have made web hosting innovative, and they've gone in totally different directions -> Amazon (AWS) and Heroku. Both solve very different problems, very well. So I guess the question is, who is your target market, and what is their problem? Also, check out prgmr.com - to me his motto 'We don't assume you are stupid.' solves my problem (having to deal with hosting companies that assume I am stupid).

[starter]

Yeah, I've not the access to a massive network with shiny new hardware so my target market is shared hosting for now. Just looking to give it a premium twist instead of playing the $x/month game.

I like that motto. My mantra was all about keeping it simple but that might be worth weaving into my support setup. Thanks for your input!