[awill]

I think it's accurate. The first Cloudflare refers to the product, and the second Cloudflare refers to the company.

Ultimately if Cloudflare's customers see slow performance, it doesn't really matter who is to blame. The customers just have a bad experience.

[hammyhavoc]

Well, this is tantamount to saying "X Server is Slow"—when accessed from Japan, when your server is in a datacenter in North America. I know we're talking India here, but it's a personal experience, my server wasn't slow, but felt like it in Japan. There is a specific context that yielded this result, and that's important to actually having a meaningful story that isn't just clickbait for a blog on HN.

In this particular scenario, CloudFlare isn't slow, but their experience of accessing it under the context of x circumstance is.

[re-thc]

How is it accurate? Who's to say that Cloudflare can't do much about it?

[PrimeMcFly]

But it does matter who is to blame. Cloudflare's service works as intended. The only problem is with incompetent oppressive governments, which is not something they can account for, not should they be expected to.