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by jd3 1130 days ago
I was also disappointed with my OP-1. After receiving a unit that had a broken OLED display, I received a replacement whose rotary encoder knobs were visibly askew. When I reached out about it, TE told me that it was "normal". I would expect tighter QA control on a product that is $1000+, but since it is made offshore in China, I guess they can only do so much?

https://i.imgur.com/7KrxVZr.jpg

1 comments

Apple products are also made in China. You get as much quality as you pay for, which may come in the form of having your own employee in the factory.