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by klabb3 1131 days ago
I think the cards should just be what the post is, not a description of it. The descriptions (a) are hard to pattern match quickly and (b) the creators value judgments are inserted (for instance “ethnic slur” is ambiguous in many real cases, eg negro could be legit in a spanish-speaking or referencing context, or “white trash” which could both be a slur and the title of an edgy Vice documentary). In my experience the moderator personality types have actual blind spots in their biases around political topics (the misinformation, harassment, hate speech categories). They seem entirely unaware that had they lived 10 years earlier they would have completely different metrics.

That said, one important takeaway I got is that moderation needs priorities. While I’m thinking for 15s about whether a review about a herbal health product is “medically misleading” I have CSAM in the queue right after.

2 comments

> I think the cards should just be what the post is, not a description of it.

This would make the blue look-into-it-more button useless

> the creators value judgments are inserted (for instance “ethnic slur” is ambiguous in many real cases, eg negro could be legit in a spanish-speaking or referencing context, or “white trash” which could both be a slur and the title of an edgy Vice documentary).

You’re supposed to use the blue look-into-it-more button to figure this kind of stuff out

> You’re supposed to use the blue look-into-it-more button

Isn't that the problem? If a report is in regards to the content of a post, and we have limited time, why not start with the actual content being reported first and have the reporter's arbitrary comments be secondary?

That button was just weird and added extra time, while speed was a goal. Also I don’t think that button always had raw user content, it was also sometimes just a description, just with more details like a hint. Iirc
yes. the point of the button is to add extra time. the point of the button is to decide if you want to make a decision based on the limited context you have directly in front of you or do you want to spend some time getting more context to make a better decision. which is absolutely a thing in real moderation
>or “white trash” which could both be a slur and the title of an edgy Vice documentary

It's only not considered a slur in the second case because Vice has money, you and your friends and powerful people like Vice, and the "white trash" don't reflexively assault you like beasts when they hear the words uttered. The meaning is understood and remembered regardless.