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by kid64 1136 days ago
I'd appreciate it if you could elaborate on where your trust for Kagi comes from? I'm baffled that an ex-GoDaddy employee reselling Bing search results at a premium, with a history of "attracting customers at one price, then increasing the price substantially" (I won't use the legal term, as IANAL), who flags HN posts bringing these facts to the public's attention, has generated so much enthusiasm here. Maybe I missed something?
2 comments

People that aren't lawyers can use legal terms and give legal advice informally. I just did it for example.
Quite true, but "bait and switch" is an actual legal standard that Kagi likely technically sidestepped, given that (for now) he's still in business. I want to make sure my posts are factual, and I'm not even sure which jurisdiction Kagi operates in, so I won't speculate as to whether the deception technically reached the level of fraud, even though the phrase "bait and switch" is commonly used by laypeople to refer to non-criminal types of deception. Nevertheless, it's fascinating to see "Kagi" and "trust" in the same sentence, and I wonder if this trustworthiness was actually demonstrated somehow. It's more likely we're witnessing some kind of cognitive bias like sunk cost fallacy.
> I'd appreciate it if you could elaborate on where your trust for Kagi comes from?

As written above: "Sound business plan, incentives align."

> reselling Bing search results at a premium,

Should I also refuse to deal with ex-Facebook employees? Ex-Google employees?

These two companies has created a lot more hassle/stress/worries in my life than Godaddy.

> reselling Bing search results at a premium,

With the value add he offers it makes it a great deal for me. I don't care if other make money on me, even lots of money, as long as it is a good deal for me.

In fact, I actually see it as good sign if people make money on the services they provide me, as it will both incentivize them to continue providing these services as well as encouraging others to start competing providers.

> with a history of "attracting customers at one price, then increasing the price substantially"

I got in at an really low price and got grandfathered into a deal that is still the best in the market. They have announced the change in a clear way and since I was free to cancel anytime I wanted I cannot complain.

Had I been tied to the service somehow I would probably have been annoyed even if the service was the same and the price hike was the same, but I wasn't and I find this to be within expectations for an early stage start up.

> who flags HN posts bringing these facts to the public's attention

I'm not aware of this. Would you care to link some sources?

If not I would just expect it was a totally unreasonable post and some happy customer like me flagged it. (And on a side note: While non YC companies aren't bound to YC standards I really hope most companies who frequent HN stick to the standard of not flagging complaints against themselves.)

Edit:

> has generated so much enthusiasm here. Maybe I missed something?

For some of us, a working search engine can save us significant amount of time every day. After first having had a working search engine for years, then lost it and struggled for years with workarounds, I'd say my enthusiasm is rather understandable.

And I know this is not everyone's experience, but with my search patterns, and in the bucket Google has put my account, I get irrelevant results all the time and I get irrelevant and insulting ads all the time.

Thank you for the thoughtful response and useful info. I don't have visibility into who actually flags posts, but you could very well be correct. It's concerning to me that people find value in this product, but I'm glad you're enjoying it.