[atyppo]

You say airlines are a big part of your business model. Do you only work with US airlines or do you support letters for EU261 rules as well? I'm a very frequent flyer and never had many issues with getting compensation from domestic airlines but European airlines are an entirely different story. I've found the best experience has been paid services that take a huge cut like Airhelp, so it would be nice to not pay 35% every time I have an issue.

[JumpCrisscross]

AirHelp [1] has built a business around EU261 claims.

[1] https://www.airhelp.com/en/

[atyppo]

Yep, I mentioned them in my comment. Though they are effective, they take a huge chunk of change.