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by riter
1132 days ago
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Totally. Rasa (https://github.com/RasaHQ/rasa) is an open source chatbot platform. It allows you to setup "Input Channels" e.g. slack telegram, and has an intents and response pipeline. It leverages pre-LLM NLU models (NLTK, BERT, etc.) to score intents and based on that intent it will automate a pre-configured response. My implementation allows you directly route (or fallback to) to GPT-3 or GPT-4 via Langchain document retrieval. So essentially this is an example of a knowledgebase customer support bot. I hope that makes sense, let me know if not! |
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